What are the check-in and check-out times at Mercure Singapore On Stevens?
Check-in is at 15:00 and check-out is at 12:00.
75 photos
Mercure Singapore On Stevens – A Favorite for Families in Singapore
100US$
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Key details
About the Hotel
28 Stevens Road #01-02 Orchard, 257878 Singapore,,
Singapore,
Singapore,
- Close to Orchard Road
Very good
7.8
8.0
5.0
3.5
Loved by Mercure Singapore On Stevens guests
"The pools are beautiful and such a refreshing break from the Singapore heat! Also loved the beds, some of the best hotels beds I've ever slept in!"
"There are two large swimming pools here, and my favorite is the infinity pool."
"The shuttle service to Orchard road a big plus."
Location
Mercure Singapore On Stevens is strategically located just minutes from Orchard Road and the UNESCO-listed
Rooms
With
Wellness
The hotel includes a
Dining
Dining options include
Meetings & Events
Mercure Singapore On Stevens offers
Highlights
Location: Minutes from Orchard Road
Rooms: 518 guest rooms inspired by colonial architecture
Wellness: 35-meter lap pool & 24-hour gym
Dining: Winestone & Café Melba @ Fudebar
“Mercure Singapore On Stevens aims for an urban retreat vibe near Orchard Road, although some reports suggest the reality doesn't always match the ambition. While the hotel touts multiple dining options and wellness amenities, experiences seem inconsistent, particularly regarding room readiness and security. For business travelers or solo visitors, the location near transport links may be a plus, but it seems wise to manage expectations given reported service issues.”
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Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Superior Twin Room
2 persons
195 sq. feet
2 Single beds
Shower
Air conditioning
room details
Superior Double Room
2 persons
195 sq. feet
1 King-size bed
Shower
Air conditioning
room details
Deluxe Twin Room Higher Floor Minibar
2 persons
195 sq. feet
2 Single beds
Shower
Air conditioning
room details
Deluxe Double Room Higher Floor Minibar
2 persons
195 sq. feet
1 King-size bed
Shower
Air conditioning
room details
Show all roomsLess
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Tennis court
Guest Parking
- Electric kettle
Services
- Free shuttle service
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
- Children's play area
- Kids club
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Rooftop pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Pool with view
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Mercure Singapore On Stevens tantalizes the palate with a diverse range of dining experiences across its four distinct venues. Each restaurant invites guests to embark on a delightful culinary exploration, from vibrant communal settings to intimate dining spots, all while basking in the welcoming ambiance that harmonizes with the surrounding lush decor.
Winestone
European
Ambiance
Family-friendly and romantic, set in a modern yet cozy environment.
Key Offerings
Savor delectable vegetarian meals throughout the day, with a particular emphasis on fresh, wholesome ingredients. Ideal for social gatherings or intimate dinners.
Reservation
Not needed.
Open daily from 06:30 to 22:00.
Food Exchange
Contemporary international
Ambiance
Stylish space with a lush leafy backdrop, offering al fresco dining by the infinity pool.
Key Offerings
Dine in a vibrant atmosphere where a variety of dishes are served amid refreshing greenery, perfect for both leisure and family gatherings.
Reservation
Recommended.
Hours vary.
L'Apéritif Tapas Bar
French-inspired cocktails and tapas
Ambiance
Casual yet chic bar setting with a lively atmosphere.
Key Offerings
Experience a range of European and Asian tapas complemented by signature cocktails, making it an ideal spot for socializing or unwinding with friends.
Reservation
Not needed.
Hours vary.
Mercure Singapore On Stevens Location
28 Stevens Road #01-02 Orchard, 257878 Singapore,,
Singapore,
Singapore,
Map view
28 Stevens Road #01-02 Orchard, 257878 Singapore,,
Singapore,
Singapore,
City landmarks
Botanical Garden
Singapore Botanic Gardens
1.3
mi
Garden
Gardens by the Bay
3.3
mi
Garden
National Orchid Garden
1.5
mi
Amusement Park
Universal Studios Singapore
4.1
mi
Landmark
Marina Bay Sands Singapore
3.1
mi
Mall
ION Orchard
4900 ft
Gallery
National Museum of Singapore
1.8
mi
Mall
Far East Shopping Centre
4400 ft
Landmark
Singapore Flyer
2.9
mi
Mall
Scotts Square
3100 ft
Mall
Ngee Ann City
1.1
mi
Garden
Jacob Ballas Children's Garden
4700 ft
Museum
MAD Museum of Art & Design
2700 ft
Landmark
ION Sky
4900 ft
Mall
The Paragon
1.1
mi
Landmark
Exotic Tattoos & Piercings
3000 ft
Landmark
Emerald Hill
4200 ft
Landmark
The American Club Singapore
2300 ft
Gallery
Opera Gallery Singapore
3700 ft
Landmark
The Grande Whisky Collection
3700 ft
Shopping Area
Palais Renaissance
2500 ft
Mall
Wisma Atria
5200 ft
Shopping Area
Forum The Shopping Mall
2700 ft
Mall
Pacific Plaza
4000 ft
Park
Fort Canning Park
1.9
mi
Landmark
Newton Food Centre
1.1
mi
Mall
Orchard Gateway
1.4
mi
Shopping Area
The Centrepoint
1.4
mi
Landmark
Cathay Cineleisure Orchard
1.3
mi
Mall
United Square Shopping Mall
1.5
mi
Nearby
Mall
Scotts Square
1400 ft
Museum
MAD Museum of Art & Design
1400 ft
Shopping Area
Palais Renaissance
1400 ft
10 Claymore Hill American Club
The American Club Singapore
1400 ft
Shopping Area
Forum The Shopping Mall
1400 ft
Gallery
Pop and Contemporary Fine Art
1400 ft
Shopping Area
Delfi Orchard
1400 ft
Gallery
K+ Curatorial Space
1400 ft
Gallery
The Gallery of Gnani Arts
1400 ft
Gallery
YANG Gallery
1400 ft
Restaurants
The Line
2600 ft
22 Orange Grove Road Shangri-La Hotel Tower Wing
Curry Gardenn Stevens Road
200 ft
30 Stevens Road
PappaRich Novotel on Stevens
300 ft
30 Stevens Road
Long Beach @ Stevens
300 ft
30 Stevens Road #01-10
Teochew Restaurant Huat Kee
1600 ft
30 Orange Grove Road #02-01 Relc Building
The Rose Veranda
2600 ft
22 Orange Grove Road
Shophouse By Shangri-La
2700 ft
22 Orange Grove Road Shangri-La Hotel Tower Wing Lobby level
Carousel Buffet
3600 ft
25 Scotts Road Scottswalk Royal Plaza on Scotts
Explore Singapore
Explore Stevens Road
Singapore Botanic Gardens
25 minutes' walk
UNESCO World Heritage Site featuring lush gardens. The National Orchid Garden has over 1,000 species and unique orchid hybrids.
Ngee Ann City
20 minutes' walk
A major shopping destination with luxury brands and a vibrant food court. Hosts events and exhibitions throughout the year.
National Museum of Singapore
30 minutes' walk
Showcases Singapore's history and culture. Features interactive exhibits; free admission for Singapore citizens on select days.
Jacob Ballas Children's Garden
15 minutes' walk
Asia's first children's garden. Engaging nature play areas teach kids about flora and fauna. Typically free entrance for all.
Curry Gardenn Stevens Road
1 minute walking
Authentic Indian curry specialties in a casual setting. Vegetarian options available; perfect for a quick meal.
The Line
10 minutes' walk
Upscale buffet with a diverse range of international cuisines. Reservations recommended for dinner to avoid wait times.
Long Beach @ Stevens
1 minute walking
Famous for its chilli crab and seafood dishes. Family-friendly atmosphere ideal for casual dining experiences.
MAD Museum of Art & Design
5 minutes' walk
Art and design exhibits spotlighting local talent. Frequent workshops for families; an ideal spot for creativity.
ION Sky
20 minutes' walk
Sky-high observation deck with breathtaking views of the Singapore skyline. Family-friendly and free entry.
Tips on navigating the city
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Paid Private parking is possible on site.
Internet
Wireless internet is available in for free.
Breakfast
You can start your day with a full breakfast, which costs S$ 40 per person per day.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Japanese, Chinese, Korean, Hindi, Bahasa Indonesian, Malay, Thai, Tagalog / Filipino, Urdu, Vietnamese
Number of floors:
10
Number of rooms:
466
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
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Pros
Clean rooms
Convenient location
Comfortable bed
Cons
Long check-in
Slow service
Drinkable tap water
Guest reviewsbased on 1351 reviews
Jean-Paul from France
Business traveller
superior double room
3 nights in November 2025
|
Reviewed:January 06, 2026
8.5/10
convenient stay
helpful staffattentive room servicecheerful staff memberspoor breakfast arrangements
the staff are helpful and responsive. our room service staff, xian rong, is attentive. she relayed our requirements to her superior correctly and promptly. restaurant staff members are cheerful and recommend dishes patiently.
the breakfast arrangements are poor and disappointing. i am not sure why it is not in the building, and there is always a waiting line.
Facilities
9/10
the hotel has two lovely pools with sunbeds. guests can easily walk to stevens mrt station. the hotel provides a free shuttle bus. there are a variety of restaurants onsite with a seven-eleven.
Service
8/10
the front desk staff are friendly. the concierges were helpful. the shuttle service is efficient. the bus driver provided regular service. it helps to access orchard road or stevens mrt station.
0 Helpful
|
Avery from Canada
Couple
Deluxe Double Room Higher Floor Minibar
4 nights in November 2025
|
Reviewed:January 02, 2026
9.0/10
great stay!
convenient shuttle bususeful laundrettehelpful staffnearby 7-eleven
The staff was very helpful and efficient. i found the shuttle bus service quite convenient. It made getting around easy. a laundrette on-site proved useful . having a 7-eleven right next door was a big plus for quick necessities.
the shower's water temperature was a bit tricky to adjust. it went from very hot to cold quickly.
Rooms
9/10
my beautiful double room on a higher floor included a minibar. the room was bright and modern. the cleanliness was excellent.
Facilities
8/10
guests can use facilities at the adjacent novotel. the gym had modern equipment. i thought the pools were well kept.
Dining
9/10
breakfast included a buffet with a varied selection. i thought the breakfast was AMAZING!!! there's a real italian pizzeria inside the hotel.
Service
10/10
the reception staff were helpful and inviting. i appreciated their warm smiles. they helped me with directions.
0 Helpful
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Sophia from United Kingdom
superior double room
5 nights in November 2025
|
Reviewed:December 19, 2025
9/10
fantastic gymnice amenities
The gym was really fantastic! i saw one of the biggest gyms at this price range. There are many benches and other nice amenities.
the room is rather small if two people have suitcases.
0 Helpful
Hannah from United Kingdom
Couple
Superior Double Room
3 nights in November 2025
|
Reviewed:December 15, 2025
8.5/10
convenient location and helpful staff
immense hospitalityluggage deliverydetailed attentionslow response
the staff was helpful. ramesh assisted with our luggage from arrival to departure. he ensured all our needs were met. his attention to detail was excellent.
the response time to my messages before arrival was slow, though! it took several days to get a reply. this delay caused a bit of concern regarding my late arrival arrangements.
Location
9/10
the location has a bus stop right in front. this made accessing different parts of the area very easy. a 7-eleven next door added convenience for urgent necessities without needing to go to orchard road.
Facilities
8/10
the hotel includes two swimming pools with complete facilities. a laundrette is available, and it proved quite useful. the gym seemed spacious with several amenities, with many benches and amenities.
0 Helpful
|
Nancy from Canada
Couple
Deluxe Double Room Higher Floor Minibar
5 nights in November 2025
|
Reviewed:December 14, 2025
9.0/10
Excellent Stay with Attentive Service
attentive staffcheerful restaurantroom size
I found the staff to be helpful and responsive. Xian Rong, our room service staff, was particularly attentive (her service was nice). She relayed our requirements to her superior correctly and promptly. The restaurant staff was cheerful, and they recommended dishes to us with patience. I am impressed with their service.
The room size is somewhat small, i think it is very important that the hotel specify the size more explicitly. There was no readily available bottled water provided in the room. Instead, the receptionist mentioned we could drink tap water from the restroom, which wasn't ideal.
Rooms
8/10
My room was a Beautiful Double Room on a high floor and it included a minibar. The room was clean, and the amenities were well-kept, but maybe could be bigger for a couple. Filtered water was available.
Location
9/10
The hotel's location is advantageous with buses available right outside the front door. Orchard Road is accessible from the hotel, offering easy transportation to key areas. The train station is approximately 700 meters away.
Facilities
9/10
The hotel provides two swimming pools, and I noticed complete facilities at each. There is also a gym shared with the adjacent Novotel. I think it is quite large. The hotel also features a laundrette, great for longer stays.
Service
10/10
The staff throughout the hotel is very helpful and responsive to guest needs. The housekeeping staff maintains rooms very clean. Some staff members can communicate in multiple languages, like cantonese.
0 Helpful
|
Hannah from United Kingdom
Family with children
Deluxe Double Room Higher Floor Minibar
3 nights in November 2025
|
Reviewed:November 28, 2025
8.8/10
Convenient Stay with Great Amenities
shuttle serviceon-site laundrettebus stopmissed cleaning
Our family enjoyed the convenient shuttle service, it helped a lot. I found the laundrette on-site especially useful with young kids! The location proved fantastic, a bus stop right outside made accessing different areas simple. I also appreciated the 7-Eleven next door. It was perfect for picking up quick necessities.
Our room wasn't cleaned by staff one day. I had to complain, which wasn't ideal!
Location
9/10
The hotel features bus access right outside, which facilitated convenient transportation to key areas! The 7-Eleven store next door provides easy access to essential items and snacks. This adds a practical touch for travelers. The nearby Orchard Road offers additional shopping and dining options within easy reach.
Facilities
8/10
I noticed the hotel offers a laundrette. This is a helpful amenity for longer stays. The pools provide recreational options of all ages, and the fitness center includes updated equipment. The multiple dining venues offer variety throughout the day.
Rooms
9/10
Our beautiful double room included a minibar and was located on a higher floor. The room featured adequate space for luggage, and the bed ensured restful sleep. I observed the room also included a work desk and a seating area.
Service
9/10
The staff was helpful, offering quick assistance with our queries and requests! The check-in process was simple, and the concierge aided us with directions. I found the bell service efficient with our luggage.
0 Helpful
|
FAQs
About Mercure Singapore On Stevens
What dining options are available at Mercure Singapore On Stevens?
The hotel features 14 on-site dining options, including the signature restaurant Winestone, which offers a variety of culinary delights.
How far is Mercure Singapore On Stevens from Orchard Road?
The hotel is located just 0.5 km from the vibrant Orchard Road shopping district.
What recreational facilities does Mercure Singapore On Stevens offer?
Guests can enjoy two outdoor swimming pools, a fitness centre, and a tennis court.
What room amenities can guests expect at Mercure Singapore On Stevens?
Rooms feature air conditioning, free Wi-Fi, a flat-screen TV, and a minibar.
Is breakfast available at Mercure Singapore On Stevens?
Breakfast is available for an additional charge of 40 SGD.
What is the distance from Mercure Singapore On Stevens to Singapore Botanic Gardens?
The hotel is approximately 3 km from Singapore Botanic Gardens.
Does Mercure Singapore On Stevens offer any wellness amenities?
The hotel includes a 24-hour gym and access to wellness facilities.
Is there a shuttle service available at Mercure Singapore On Stevens?
The hotel offers complimentary shuttle services to Orchard Road and Stevens MRT station.
Which nearby restaurants are located close to Mercure Singapore On Stevens?
Nearby dining options include PappaRich Novotel on Stevens, Winestone, In Piazza, The Gyu Bar, and more, all within 0.5 km.
Does Mercure Singapore On Stevens have facilities for children?
The hotel features a children's play area and a kids' club.
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